Members Club: One becomes member of TheBest Holiday Club when one rents for 2nd time (total sum of days of rental per year should be minimum 10).
	Member Benefits: All members are entitled to the following benefits: - Discount 50% off on facilities (babyseats, extra drivers and additional services like gps, fridge, etc.). - Discount 5% on the cost for car rental. - Newsletter. You will be the first to know our offers and promotions. Tips & tricks for renting without problems (car maintenance, driving advice, planning of holidays, etc.). Program of local celebrations and other sport events. - No cancellation fee (reservation). - Refund in case of sudden end of rental. - Discount 50% on night delivery charges 23.00-7.00. - “Fast rental” (car in the parking, contract in the car, key from the parking-man). - Bonus card with discounts at local shops (30€ to non-members). - ‘Thank you’ ticket: 5% money back (or 10€ ticket) for recommendations to other customers. - Members Game to win your next holidays. For more information, email us at .
	Newsletters for the members: Every month we will publish our tips for great holidays on Crete. Please feel free to download (right click and "save as"). An email with the link is sent every month to our members. - Newsletter.01 (UK | GE) for April - Newsletter.02 (UK) for May - Newsletter.03 (UK | GE) for June - Newsletter.04 (UK) for July - Newsletter.05 (UK) for August - Newsletter.06 (UK) for September - Newsletter.07 (UK) for October - Newsletter.08 (UK) for November - Newsletter.09 (UK) for December
	Your opinion counts: Talk about your rental experience. Help other people enjoy their holidays as much as you did. Send your comments about your rental experience to Tripadvisor (www.tripadvisor.com) and to ReviewCenter (www.reviewcenter.com).
	Problems: In case you had a problem with you rental vehicle, we must know about it. Help us improve our service to our customers. Write your comments to . If you want, feel free to leave your name and contact details, so that one of our staff will contact you to solve it. We really want our customers to get the Best service!